Dell Upgrade from 3Y Basic Onsite to 3Y Premium Support

Utvidet serviceavtale - deler og arbeid - 3 år - på stedet - 9x5 - responstid: 1-2 forretningsdager - NPOS - for XPS 13 7390, 13 93XX, 15 7590, 15 95XX, 17 9700, 9310 2-in-1
Ikke på lager
Produsent Dell
Artnr XNBNMN_3OS3PR
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  • Informasjon
    • 24x7 Priority access to hardware and software support
    • Onsite support after remote diagnosis
    • International support – help that travels with you
    • Automatic alerts for hardware and software issues with SupportAssist
    Dell Premium Support provides remote technical support for hardware and software issue resolution through both online support and trained phone support specialists for Dell-branded products. Software issue resolution includes Dell's Comprehensive Software Support and Collaborative Assistance for certain pre-installed software titles on Dell-branded products. Software issue resolution also includes commercially reasonable efforts to provide support for certain commonly available customer-installed software titles, such as Internet browsers, operating systems, personal finance software, productivity applications, e-mail applications, and movie/picture editing software. In addition, software issue resolution includes "how to" advice, antivirus setup, assistance with printer/networking connection, and, for customers who purchase service for a gaming system, assistance with common gaming titles.
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